Burn Ban Effective in Madison, Monroe, and Neighboring Counties

5/16/2018 (Permalink)

Starting May 1st, a burn ban will be in effect in Madison, Monroe, and neighboring counties until September 30th. The Environmental Protection Division in the Georgia Department of Natural Resources is responsible for this ban, and they created it out of safety concerns. The ozone levels in the air can become very unhealthy during the summer in Georgia. The Environmental Protection Division has discovered that open burning is a significant cause of the ozone reaching such dangerous levels and have thus placed restrictions on burning during the summer. 

If you are unsure whether or not it is okay for you to burn something or would like to obtain a burn permit, please contact the Georgia Forest Commission at 1-877-OK2-BURN. 

Please contact SERVPRO of Monroe, Madison, and Monticello at (770) 267-0023 if you experience any fire damage to your residential or commercial property. 

Why should I choose SERVPRO of Monroe, Madison, and Monticello for my water damage clean up?

5/9/2018 (Permalink)

Why should I choose a professional restoration company for water intrusion/ damage?

• Homeowners should not risk doing the work themselves as there may hidden water or moisture that may go undetected to the untrained eye. Taking into account that mold growth can occur in as little as 24-48 hours in the presence of moisture, undetected water damage can pose long term problems if not properly handled.
• Due to the potential hazards associated with water-related damage, moisture and water should be handled by properly trained and equipped professionals to ensure complete and necessary drying to prevent future harm, extensive structural damage and possible contamination.
• Improper cleanup could hinder property resale value.
• Professional restoration companies have essential tools and techniques to measure moisture in the area to ensure proper and complete drying in a timely manner.
• Water technicians should be fully aware of water or moisture-related characteristics to locate leaks or water damaged areas that may otherwise go unnoticed.
• Homes and other properties are large and often expensive assets. Why run the risks associated with improper drying, deodorizing and disinfecting which can lead to potential secondary structural damage? Help protect your property’s value by calling upon a Professional.
• According to a “Residential Water Claims” article on the International Risk Management Institute website, restoration companies and contractors are often an asset in a water claim situation. The article states, “a major concern in today’s insurance climate is the problem of mold and mildew. When most restoration companies deal with water claims, every effort is made to prevent any problem with mold and mildew.” Restoration companies are in the business of salvaging rather than replacing, which could serve as a benefit to the insurance company.

Why should I choose SERVPRO of Monroe, Madison, and Monticello for water cleanup and restoration?

• SERVPRO of Monroe, Madison, and Monticello recognizes the necessity for prompt and accurate response and offer 1-4-8 Response Guidelines to help minimize additional, secondary or permanent damage and contamination. In addition, SERVPRO of Monroe, Madison, and Monticello is available for emergency response 24 hours a day, 365 days a year.
• Knowledge and training are key elements in effective water removal and moisture damage. SERVPRO of Monroe, Madison, and Monticello applies their industry knowledge, training and understanding of hoe relative humidity, temperature, vapor pressure and air movement influence drying conditions.
• Powerful and professional equipment is essential for proper mitigation and efficient restoration of water damaged areas. SERVPRO of Monroe, Madison, and Monticello is outfitted with state-of-the-art industrial grade equipment and products to measure the extent of moisture saturation and offer proper drying, deodorizing and disinfecting of water damaged areas.
• SERVPRO of Monroe, Madison, and Monticello offers content restoration to restore water damaged contents and personal belongings. Often when water damage occurs, personal possessions are also damaged by water or moisture. SERVPRO Technicians work diligently to try and return personal contents to preloss conditions.
• SERVPRO of Monroe, Madison, and Monticello works with insurance, real estate, contracting and property management companies to offer complete file management, estimates and detailed explanations of work, including status updates, changes and feedback to keep companies fully aware of a property’s drying, cleaning and restoration status. At SERVPRO of Monroe, Madison, and Monticello, we know you want quality information and proof of results. SERVPRO technology is designed to support your efforts!
• Timely mitigation is key to the restoration process. Restoring property is the SERVPRO Professional’s first priority. You will appreciate the immediate response, and you will know everything possible is being done to limit the damage. Even if a loss is below the deductible amount, fast action helps assure the event will stay small!

Sewage Cleanup and Contaminated Water

5/9/2018 (Permalink)

Sewage Damage

The three types of contaminated water:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

• Water from a clean source like a broken water line
• If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

• May contain bacteria and viruses
• Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

Sewage cleanup must not be taken lightly. Serious long term health issues to adults, children and even pets may occur due to bacteria, viruses and even parasites. Don't delay. Take immediate action. Call SERVPRO of Monroe, Madison, and Monticello today for a free estimate.

Weather Alert and Safety

5/9/2018 (Permalink)

Weather can change dramatically and often quite suddenly, causing severe destruction, injuries, and even fatalities. In the last few years especially, we have witnessed increasingly violent weather phenomena. Fortunately, today's improved weather alert services are often able to warn us of impending natural disasters well before they occur. This advance warning allows people to prepare themselves and their homes to weather the storm.

A key part of disaster safety is having a sufficient amount of supplies, as well as an emergency kit. A disaster kit typically includes a bountiful supply of water for drinking and cleaning, along with non-perishable canned or packaged foods, a can opener, a first aid kit, flashlights and batteries, cell phones and chargers, emergency phone numbers, and a radio. Other useful items to have are prescription medications, supplies for infants and pets, cash, matches, and personal hygiene items.

By creating this kit and packing it ahead of time, emergency preparation becomes much easier and quicker when a natural disaster is announced. It’s equally important to have a predetermined emergency ready profile, so that each person in the house knows exactly what to do when a disaster strikes. Without a proper action plan, people often tend to first panic, acting illogically, which may put them directly in the path of danger. At SERVPRO, we can assist you in preparing your own Emergency Ready Profile for your home or business.

Call SERVPRO OF MONROE, MADISON, AND MONTICELLO today and let us help you plan your Emergency Ready Profile.

Commercial Property

5/9/2018 (Permalink)

Flooding and water damage that affects commercial properties in Monroe, Madison, and Monticello is often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Our professionals at SERVPRO are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need. 

SERVPRO of Monroe, Madison, and Monticello is happy to happy with any need you might have regarding water damages.  

Please call (770) 267-0023

Like it never even happened.

Fire Safety Tips

5/9/2018 (Permalink)

SERVPRO of Monroe, Madison, and Monticello

Fire Safety

At home: 

Avoid cooking outdoors during this drought season. If you do cook, never leave barbeque grills unattended. Place your grill on concrete or your driveway away from your home or any structures. If using charcoal or wood, make sure that the fire has been extinguished by soaking it with a garden hose before disposing of the coals. Remember that there is currently a burn ban in the Walton, Morgan, and Jasper counties and surrounding areas and no uncovered flame or open pit is allowed.

During this time, do not burn household trash in barrels. Check lawnmowers and farm equipment for properly working spark arresters.

Mow lawn at least 30-50 feet away from your house and water to create defensible space.

Cut back or remove any dry and dead landscaping plants or bushes around your home. Clear leaves from your roof and gutters; rake them away from the sides of your home.

Move anything that will burn far away from structures, items like firewood, compost piles, brush piles, etc.

Notify the electric company when dead trees or overhanging limbs endanger the electric wires.

Fire Safety for you:

Practice fire safety with your family. If you see suspicious fire or smoke, call 911.

Clearly mark driveway entrances with address and street names.

Plan escape routes away from your home by car and foot. Have a meeting place with your family.

Mold Remediation Standard

5/8/2018 (Permalink)

SERVPRO of Monroe, Madison & Monticello is ready to take your call and assist with mold remediation!  Our technicians follow the IICRC S520 Mold Remediation Standard.  There are five principles to this standard:

• Principle 1- Provide for Health and Safety.  We protect the health of our technicians and the occupants of the structure. 
• Principle 2- Document Conditions and Processes.  SERVPRO of Monroe, Madison & Monticello documents and records all services that are completed including monitoring of any equipment placed.
• Principle 3- Control the Mold Contaminant at its Source.  Our technicians use specialty equipment and containment to keep the mold from contaminating other areas of the structure.
• Principle 4- Remove Contamination.  If the mold has grown beyond normal levels it may be necessary to remove the contamination completely by physically removing the contaminated surfaces, vacuuming excessive spores into HEPA filters, and/or wiping soiled surfaces with detergent cleaning products.
• Principle 5- Correct the Moisture Problem.  Stop the source of moisture that contributed to the mold growth.  If a building continues to have moisture problems, even the best cleanup efforts will not stop the mold from returning.

SERVPRO of Monroe, Madison & Monticello professionals communicate with your insurance adjuster and IAQ (Indoor Air Quality) professionals.  The IAQ will perform initial testing and clearance testing in order to make sure the mold has been restored to a safe level.

SERVPRO of Monroe, Madison & Monticello is ready to assist with any mold related questions or problems.  Call today!  770-267-0023

Fire Damage Restoration

5/3/2018 (Permalink)

Fire damage restoration is yet another SERVPRO of Monroe, Madison & Monticello specialty.  Our technicians work diligently to clean your structure and/or contents to preloss condition.  SERVPRO of Monroe, Madison & Monticello fire damage restoration includes the following services:

• Mitigation services—these services secure the structure and prevent further damage. Structures that are wet due to fire-fighting procedures will need emergency drying to prevent secondary water damage
• Structural Cleaning Services—Removal of the smoke residues from the structure and deodorizing odors given off by the residues

Contents Cleaning Services—Personal property within a residence, office, or other building must be cleaned of smoke resides.  Contents cleaning can be held within the structure or may require packing and moving to a separate location for cleaning and storage.

Fire damage situations are all different.  SERVPRO of Monroe, Madison & Monticello knows that each situation requires a unique solution.  Let our Fire Damage Restoration technicians restore your property to preloss condition meanwhile treating you and your family with empathy and respect that you deserve.

Call SERVPRO of Monroe, Madison & Monticello today! 770-267-0023

Emergency Ready Profile

3/30/2018 (Permalink)

The best way to reduce business interruption following a disaster is to plan for it NOW.  According to the latest industry research as many as 50% of businesses may never recover following a disaster.  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.  Pre-Planning can serve as an insurance policy aimed at peace of mind. 

The SERVPRO Emergency Ready Profile Advantage:

• A no cost assessment of your facility
• A concise Profile Document that contains only the critical information needed in the event of an emergency
• A guide to help you get back into your building following a disaster
• Establishes SERVPRO of Athens as your disaster mitigation and restoration provider
• Identification of the line of command for authorizing work to begin
• Provides facility details such as shut-off valve locations, priority areas and priority contact information.

SERVPRO of Monroe, Madison & Monticello is a leader in water and fire damage response and can help you quickly get your property back in order.  Contact SERVPRO of Monroe, Madison & Monticello to have a Sales and Marketing Representative to get you started with your business Emergency Ready Profile today.

Spring into Clean with SERVPRO of Monroe, Madison & Monticello!

3/30/2018 (Permalink)

It is time for spring cleaning!  SERVPRO of Monroe, Madison & Monticello is a phone call away from helping you in your home or business.  Listed are some helpful hints for spring cleaning from Readers Digest:

• Make doormats welcoming- Clean them by shaking them and washing them if able. Doormats stop most dirt and debris from entering the home so keep them clean enough to function at peak efficiency.
• Clean carpet and upholstery- Cleaning carpet and upholstery will get your furniture ready for another year of wear.
• Finish your floors- Protect your floors by waxing or applying a sealer. These applications will add a protective buffer and could help them last longer.
• Wash walls, cabinets, baseboards, and woodwork- Dust and debris collects around baseboards and clings to vertical surfaces. Use a sponge and mild cleaning solution to wash all surfaces.  Use two buckets:  one for the cleaning solution and another for wringing the sponge.
• Vacuum with intelligence- Move the big items a little to the left or right, vacuum, and move the furniture back into place.
• Clean ceiling fixtures- Remove dust and dirt from ceiling fans and air-conditioner vents with a cloth and vacuum with a soft nozzle attachment.

SERVPRO of Monroe, Madison & Monticello can help you with your spring cleaning needs.  Carpet and upholstery cleaning, duct cleaning, detailed cleaning, drapery cleaning, and tile & grout cleaning are all services that SERVPRO of Monroe, Madison & Monticello offers to get your cleaning needs completed in a flash.

Call SERVPRO of Monroe, Madison & Monticello today for your free cleaning estimate!  770-267-0023

SERVPRO of Monroe, Madison & Monticello Services Ducts!

3/29/2018 (Permalink)

Shown is our technician cleaning the registers inside of a customer's home.

SERVPRO of Monroe, Madison & Monticello offers duct cleaning services!  We offer FREE estimates for duct cleaning.  Duct cleaning benefits your home by improving indoor air quality and increasing energy savings.  The air quality is improved by lowering the amount of allergens and debris that invade your home through the supply lines.  Contaminated ductwork increases the work load and can damage the life of your system.  If the HVAC system is serviced and cleaned properly the system does not work as hard.  As a result, less energy is used, leading to improved cost-effectiveness.    

SERVPRO of Monroe, Madison & Monticello operates a 3-stage vacuum and filter system to remove the filter debris from the ductwork.  All supply and return lines are accessed to remove settled soils and vacuum and clean with compressed air.  Each register is also removed to be cleaned.  Once the cleaning is finished we repair all the access points to original condition using professional repair techniques.  To finalize the cleaning SERVPRO of Monroe, Madison & Monticello re-inspects the HVAC system and performs a final walk-through with our customers to guarantee customer satisfaction.

Call SERVPRO of Monroe, Madison & Monticello today to schedule your FREE estimate for our professional duct cleaning services!  770-267-0023

For Immediate Service in Monroe, Madison & Monticello, Call SERVPRO!

1/29/2018 (Permalink)

Monroe, Madison & Monticello Residents: We provide immediate service day or night!

SERVPRO of Monroe, Madison & Monticello provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 770-267-0023

Residential Services

Whether your Monroe, Madison & Monticello home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Monroe, Madison & Monticello commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

Mold in Monroe, Madison and Monticello, Georgia

10/12/2017 (Permalink)

Mold can spread a home in as little as 48 hours!

Mold remediation has increased throughout Georgia. Energy-efficient buildings, faulty construction, increased plumbing, and public awareness are all reasons of why mold has threatened properties.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – SERVPRO of Monroe, Madison & Monticello 770-267-0023

Hurricane Harvey

9/6/2017 (Permalink)

Gearing up for Hurricane Harvey

Our thoughts are with those who have been affected by Hurricane Harvey. SERVPRO of Monroe, Madison & Monticello has been dispatched to aid Hurricane Harvey victims.  Our team is part of SERVPRO’s Storm Response Program.  SERVPRO of Monroe, Madison & Monticello unites with other SERVPRO Franchises to assist the victims of storm damage. 

Resources to Handle Floods and Storms

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. We respond quickly with the right resources thus limiting further damage to your property lowering the restoration cost.

Have Storm or Flood Damage? Call Us Today 770-267-0023

Rain Damage vs. Flood Damage

8/22/2017 (Permalink)

What is the difference between rain damage and flood damage to your home?

Rain damage is caused by falling water. A leaky roof or window can cause rain to intrude into your home. Gutters and downspouts can also be a large contributor to rain damage. It is important to clean your gutters and downspouts to keep the rain away from your walls and windows.

Flood damage is caused by rising water. Improper grading, failing drainage, or rising creek water are all examples of how flood damage can occur in your home. Flood damage can also cause cracks to your foundation allowing excess water to intrude into your home.

It is important to professionally dry the structure so as to prevent further damage. SERVPRO of Monroe, Madison & Monticello uses updated technology and professionalism to treat your home as it is ours. We want to help you restore your home “Like it never even happened”.

Have Storm Damage?  Call Us Today-- SERVPRO of Monroe, Madison & Monticello 770-267-0023

What is Water Damage Restoration?

8/9/2017 (Permalink)

Water damage restoration is the act of responding immediately and using advanced equipment and techniques to remove the water quickly. SERVPRO of Monroe, Madison & Monticello professionals use innovative equipment to monitor and document the drying process to verify your property is dried properly and thoroughly. SERVPRO of Monroe, Madison & Monticello professionals have the tools and resources for faster and reliable service.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Monroe, Madison & Monticello has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business. At SERVPRO of Monroe, Madison & Monticello, no job is too big and no question is too small.  So when fire or water damage strikes your home or business, call on SERVPRO of Athens at (706)-549-3366. 

SERVPRO of Monroe, Madison & Monticello Offers FREE Estimates!

7/14/2017 (Permalink)

SERVPRO of Monroe, Madison & Monticello is now offering FREE estimates!  Call today for your FREE- no obligation- estimate for our direct cleaning services.  These services include carpet and upholstery, tile and grout, and duct cleaning.  SERVPRO of Monroe, Madison & Monticello is ready to assist you with your general cleaning needs. Whether your Monroe, Madison & Monticello home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. We treat your home as ours and understand your needs. We take our time with our customers to educate them on our services SERVPRO of Monroe, Madison & Monticello professionals are ready to help you with your cleaning and restoration needs!

For more information or to schedule your estimate for residential or commercial cleaning and restoration call SERVPRO of Monroe, Madison & Monticello today! 770-267-0023

Monroe, Madison & Monticello Residents: We Specialize in Flooded Basement Cleanup and Restoration!

7/11/2017 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Monroe basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 770-267-0023

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Monroe, Madison & Monticello and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 770-267-0023

Duct Cleaning

5/4/2017 (Permalink)

It’s “Thyme” to Clean Your Ducts!

According to the EPA, the air inside your home may be 10 times dirtier than outside air. Dirty duct work is a major part of that problem. The EPA recommends that you should consider cleaning your air ducts if: 

• There is substantial visible mold growth inside hard surface (e.g., sheet metal) ducts or on other components of your heating and cooling system
• Ducts are infested with vermin, e.g. (rodents or insects)
• Ducts are clogged with excessive amounts of dust and debris and/or particles are actually released into the home from your supply registers.

Our superior cleaning system, in combination with Benefect can help you breathe easier this spring. Benefect uses the essential oil of the thyme plant as our Active Ingredient, not a synthetic chemical substitute. Using real, food grade ingredients makes Benefect products a sustainable option for disinfecting and cleaning. 

The process we use for cleaning your system are as follows: 

• Set up and operate a 3-stage vacuum and filter system to remove and filter debris from the ductwork
• Access all return ducts, agitate to remove settled soils, vacuum and clean with compressed air.
• Access all supply ducts, agitate to remove settled soils, vacuum and clean with compressed air.
• Remove, clean, and reinstall air registers
• Repair all HVAC access points to original condition using professional repair techniques.
• Re-inspect HVAC system to certify level of cleanliness

Call SERVPRO of Monroe, Madison, & Monticello at (770) 267-0023 today to schedule your duct cleaning! 

Monroe, Madison & Monticello Residents: Follow These Mold Safety Tips If You Suspect Mold

2/23/2017 (Permalink)

Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Monroe, Madison & Monticello for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Monroe, Madison & Monticello specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 770-267-0023

Monroe, Madison & Monticello Smoke and Soot Cleanup

2/23/2017 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Monroe, Madison & Monticello Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Monroe, Madison & Monticello will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 770-267-0023

When Storms or Floods hit Monroe, Madison & Monticello, SERVPRO is ready!

2/23/2017 (Permalink)

SERVPRO of Monroe, Madison & Monticello specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.  Our crews have had experience in storm events such as the recent Hurricane Matthew that hit Georgia's coast.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Monroe, Madison & Monticello, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 770-267-0023

Faster to your Monroe, Madison and Monticello Water Damage

2/22/2017 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Monroe, Madison and Monticello provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Monroe, Madison and Monticello arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (770) 267-0023

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Monroe, Madison and Monticello

SERVPRO of Monroe, Madison and Monticello specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Monroe, Madison, & Monticello 24 Hour Emergency Water Damage Service

2/14/2017 (Permalink)

SERVPRO of Monroe, Madison and Monticello is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today (770) 267-0023

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Monroe, Madison, & Monticello has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Monroe, Madison, & Monticello

SERVPRO of Monroe, Madison, & Monticello specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

How does SERVPRO’s duct cleaning process work?

2/14/2017 (Permalink)

Dirty vent in need of a Duct Cleaning

How does SERVPRO’s duct cleaning process work?

• We run our brush up each duct to break away any dirt, dust, or debris, then the vacuum collects all of the loosened dirt and debris. 
• We elephant fog with a wintergreen deodorizer and an EPA registered disinfectant called “Sporicidin” that is commonly used in health care facilities. 
• All vent covers are taken down and cleaned.
• Filtration includes 1st stage 18" x 24" x 2" disposable pleated filter, 2nd stage 18" x 24" flexible permanent electrostatic air filter and 3rd stage 18" x 24" x 6" certified HEPA filter, providing efficient filtration with maximum air flow even when dirty. 
• SERVPRO guarantees that this is the most detailed and top of the line duct cleaning you will find. 

Clean your ducts, vents, and air unit to ensure better air quality and to prevent fires at your home or business. Call SERVPRO of Monroe, Madison and Monticello for a free estimate at (706) 267-0023.

Turn to SERVPRO for Carpet Cleaning after a Storm

2/14/2017 (Permalink)

Carpets and Upholstery Cleaning

Even the highest-quality items can show soiling over time. Protect your investment by calling your local SERVPRO Franchise Professional to clean and maintain your carpet and upholstery.

Today's carpet and upholstery materials vary dramatically. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

Need Carpet or Upholstery Cleaning?
Call SERVPRO of Monroe, Madison, & Monticello Today (770) 267-0023!

SERVPRO Franchise Professionals also offer a range of specialized cleaning methods:

• Bonnet Cleaning: A less aggressive method for short piled carpets.
• Hot Water Extraction: A deeper cleaning method for all carpet types.
• Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
• Showcase Premier Cleaning: The most thorough cleaning method in the industry.
• Dry Cleaning: When color-fastness is an issue.

Preventative Maintenance

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include: 

• Regular vacuuming
• Spot removal
• Pilating the carpet to prevent matting
• Moving furniture to change traffic patterns
• Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional Cleaning

Professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

SERVPRO Franchise Professionals will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today. With over 1,700 Franchises nationwide, there’s a SERVPRO Professional nearby and ready to serve you.

Ways to prevent and prepare for fires or other disasters.

2/3/2017 (Permalink)

Ways to prevent and prepare for fires or other disasters.

 “I never thought it could happen to me,” people often say after they are in a fire, hurricane, or other emergency or disaster. While you may take comfort thinking that an emergency will never happen, this thinking really is not very helpful. Instead, take control now by planning how you will prevent or manage in an emergency.  

Here are some ways that all people, including those with disabilities, can help prevent and prepare for fires and other disasters or emergencies. 

Fires at home
Thousands of Americans die or are injured in home fires each year. Many of these fires could have been prevented. Here are ways to do just that:

• Smoke detectors. Put smoke detectors on each level of your house and also outside each bedroom. It is best to have two types of detectors (ionization and photoelectric) as each works in a different way. Test all smoke detectors once a month and change batteries twice a year. Many people do this when they reset clocks in the spring and fall. Replace smoke detectors when they are more than 10 years old.
• Fire extinguisher. Keep fire extinguishers in both your kitchen and garage. The best kind to get for home is labeled “ABC” or “BC.” These extinguishers are useful for small fires as they work just a short while. Learn how to use a fire extinguisher and make sure the pressure is at the right level.
• Fire blanket. These are blankets made to smother (put out) fires. They are useful for most types of kitchen fires. When you use the blanket, fold part of it over your hands to prevent getting burned.
• Rope/chain-link ladder. People use these types of ladders to safely exit from an upper story window. Plan how to use this type of ladder and make sure your children know what to do as well.
• Fire safe box. Put important and valuable items in a “fire safe” box that will not burn in a fire. Items may include family photos, financial records, identification cards, and other important papers.
• Nonflammable material. Use nonflammable materials (that cannot burn) outside and inside your house. These include nonflammable roof tiles, gutters, siding materials, insulation, furniture, and home decorations. 
• Sprinkler system. If you are building a new home or fixing an old one, think about adding a sprinkler system (water sprinkles from the ceiling in a fire). Find out whether you can include the cost of a sprinkler in your mortgage.

Common fire hazards and ways to prevent them
Some parts of your home are more prone to fire than others. Here are ways to prevent some common types of fire hazards.

Cooking

• Stay in the kitchen at all times when you are cooking.
• Point the handles of pots and pans toward the back of the stove.
• Keep sleeves and towels away from heat and flames.
• Smother a grease fire with a pan lid, baking soda or fire blanket. Do not put water on a grease fire. Call 911 and leave right away if the fire is out of control.

Space heaters

• Make sure all your space heaters have a UL mark (meaning they have been tested by Underwriters Laboratories).
• Place heaters at least 3 feet away from anything that can burn (such as papers).
• Turn off a space heater when you leave the room or go to bed.
• Choose space heaters that have automatic shut-off valves, heating guards, and other safety features.
• Put the correct fuel in a liquid heater. Never fill the heater with gasoline or other substitute fuel.

Fireplaces and wood-burning stoves

• Once each year have a service person inspect and clean your fireplace or wood-burning stove.
• Always use a metal mesh screen and leave the glass doors open.
• Put hot ashes in a metal container when the fire is done. Soak these ashes with water and put the container outside your home.
• Do not leave fires unattended (without someone nearby). Make sure the fire is out before you leave or go to bed.

Electrical outlets, appliances and wiring

• Put electrical cords over (not under) rugs and carpets.
• Make sure that cords to your appliances are intact, not frayed.
• Use a heating pad or electric blanket, but not both at the same time. Replace these items when they are more than 10 years old.
• Do not overload (use too many) wall sockets, power strips or extension cords.
• If you live in a house that is more than 30 years old, have an electrician check the inside wiring to see that it is up to code.

Trees, leaves, bushes, and other landscaping

• Clear away all dead wood and dry leaves within 30 feet of your home.
• Compost fallen leaves rather than burn them.
• Trim all tree branches so they are at least 20 feet away from chimneys.

Other ways to protect your home in a disaster

• Make a disaster plan. This includes knowing who to contact and where to meet in an emergency. 
• Create a kit with emergency supplies and first aid kit. This includes food, drinking water, flashlights, batteries, and medications. 
• Make a list of important phone numbers and put this list where you can quickly find it (such as on the refrigerator). This list should have emergency phone numbers including 911 and numbers for your local fire department, volunteer or rescue squad, and poison control center. Call 911 if there is an emergency and you are unsure what to do.
• Organize a “personal support network” of people who can provide extra emergency help. This may include family members, friends, and neighbors who can assist you before or during an emergency.
• Tell your local emergency agency and fire department if you have a disability.
• Check your home insurance policy. Make sure it is current and find out what disaster costs insurance will cover (pay for).
• Plan more than one way to escape from your house. Make sure all these ways are free of clutter.
• Know how to shut off valves for gas, oil, water and the home’s main electrical supply. Put tags on these valves so you can quickly find them.
• Install a carbon monoxide detector or one that detects both carbon monoxide and smoke. Also install a radon detector (radon is a type of gas that may cause lung cancer).

Plan now how to manage in any disaster. These plans may someday help you reduce the risk of injury, death, and property damage. Call SERVPRO of Monroe, Madison and Monticello 770-267-0023 if we can be of any assistance.

Residential and Commercial Services

2/3/2017 (Permalink)

SERVPRO of Monroe, Madison and Monticello provides 24-hour emergency service and is dedicated to being faster to any-sized disaster.  We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 –770-267-0023

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services.

•  Commercial Water Damage Restoration
•  Commercial Fire Damage Restoration

What is in your gutters?

2/3/2017 (Permalink)

What is in your gutters?

Perhaps the most common ailment to both cleaned and uncleaned gutters is a leak. Easily found and repaired during routine inspection of the gutter, a leak that goes unfixed can cause major damage to the exterior of your home and even the gutter itself. A leak can cause mold and rotting, leading to the gutter giving away and falling from your roof. Below is also a list of other reasons your gutters should be cleaned.

Leaking roofs

A leaking roof occurs when your gutter cannot maintain the water drainage from your roof. The spillage that does not fall to the ground can accumulate on the roof, causing damage. During cold weather, gutters may fill with ice, causing snow buildup on the roof. The sitting snow and later melting cause added weight and eventual harm to the roof.

Leaking basements

Most gutters drain toward the bottom exterior of the home. If they are not working properly or aren't cleaned, the excess water will collect around your basement and eventually leak in. A leaking basement is one of the most hazardous possibilities, because it can result in a gas leak, electrical shock and pollutants in your home.

Rotted wood

Some homes have foundations made from wood. Without a gutter for the water to drain properly into, the water will accumulate and saturate into the house. Over time the wood will rot, causing possible foundation damage and issues with your home's structure.

Foundation cracks

Like rotting wood, foundation cracks occur when water is absorbed into the home. More likely to occur during colder months due to freezing temperatures and possible "frost heave," water buildup will cause wall cracks and cracks in the foundation itself. Not as easy to see, this damage occurs in between walls and can eventually lead to mold in your home.

Insect infestation

Where there is moisture, bugs will go. Without a properly maintained gutter, bugs will grow to love your wet and moisture-filled gutters. Nasty critters like carpenter ants, roaches, earwigs, mosquitoes and even termites are likely to cause an infestation in a non-maintained gutter.

Sidewalk/driveway damage

Not only can water cause your sidewalks and driveway to become slippery from excess water and ice, but it can also cause damage. The extra water can cause a sagging and cracked foundation. To avoid this, direct your drain spout in another direction.

Drowning landscape

When a gutter is damaged or unable to retain water, the water then leaks out to the landscape, including your exterior plants. Overwatered plants can turn dull and die, causing an ugly and drowning landscape.

At SERVPRO of Monroe, Madison and Monticello, our team will work quickly to get your home or business  back in great shape after any water emergency. For a quote or to get more information about our water damage restoration services, call us 24/7 at (770) 267-0023.

The Institute of Inspection, Cleaning and Restoration Certification

10/29/2015 (Permalink)

SERVPRO of Athens and SERVPRO of Madison, Monticello & Madison are each a Certified Firm with The Institute of Inspection, Cleaning and Restoration Certification. We are proud to meet all of the IICRC standards for certification, including employing Individually Certified Technicians.

To gain IICRC status as a Certified Firm, SERVPRO of Athens and SERVPRO of Madison, Monticello & Madison must demonstrate Proof of Insurance, maintain a written Customer Complaint Policy with documented follow-up, provide on-going Education and Training leading to Certification for all Technicians and must abide by the IICRC Code of Ethics.


SERVPRO of Athens and SERVPRO of Madison, Monticello & Madison are committed to:

Presenting accurate information to Consumers and conducting business with honesty and integrity.

Having a Technician on all jobs who has been formally trained and passed all required tests.

Having a continuing education program to keep technicians up-to-date on the latest changes in the industry.

Maintaining liability insurance for protection in the event of an accident.

Maintaining a written complaint policy inclusive of post-complaint correspondence.

SERVPRO Corporate is an approved school with
The Institute of Inspection, Cleaning and Restoration Certification
for the following IICRC Certification courses:

• Applied Structural Drying
• Carpet Cleaning Technician
  
• Fire and Smoke Restoration Technician
  
• Water Damage Restoration Technician
  
• Upholstery and Fabric Technician