What our Customers say...


SERVPRO- always responsive and always shows up to get the job done!

Very pleased with this company.  Excellent customer service!

My AC leaked up in the attic & I had major water damage in my spare bedroom. Brandon & Christopher (from SERVPRO) just left an hour or so ago and they were awesome! They cleaned up the water, wet drywall & any other damage. 
I've also had them clean my carpet in the past and they do an amazing job every time. They are friendly and helpful too...no question is too dumb. I am definitely a SERVPRO customer for life. And no--I was not paid to say this.

Just wish we had called SERVPRO to begin with! They could have saved us thousands of dollars if we had just used them to begin with! Peter kept us informed of every step and what to expect, Brandon did an excellent job cleaning up the mess made by someone else, Yolonda and Jessica did a super job cleaning the inside of the house, and Paul made our carpets look like new. Couldn't be happier with this company and the fact that got us back into our home much sooner than we expected. THANK YOU!

The team was exactly on time, and the members of the team were professional!

SERVPRO Athens is great. Everyone I've worked with there is very nice and professional, they are easy to schedule with, and they do great work. Highly recommended!

You guys were great to work with! Professional and easy to talk to! Would definitely use and recommend you in the future!

SERVPRO helped me with a fire damage.  My home is now completely restored.  The crew was very detailed and pleasant to be around.  Thank you for your hard work!

I have used SERVPRO, professional and business.  They always do a great job.  I have been using SERVPRO for about 16 years and I would not change. I am always happy with their work!

SERVPRO of Monroe, Madison & Monticello did an outstanding job in removing stains from my carpet.  Stanton was knowledgeable, polite, and courteous.  He made my cleaning a positive experience!  Thank you! 

Your company has been professional and prompt.  We thank you for your good work.

The technicians are always professional and have great attitudes.  Thank you SERVPRO!

I had that stain for 15 years and thought it would never come out!

SERVPRO helped with the pain of an odor in our home.  They worked as a team and alleviated all of our fears.  Thank you for the excellent job you all did!

The technician did an amazing job getting some very large stains out!

The carpet cleaning services have saved me from having to replace my carpet.  The gentlemen worked efficiently and had a professional attitude.  Job well done and will be giving you a call back next year!

Very friendly and professional.  The technicians worked around the carpentry crew that was onsite.  One technician showed me the filter and I was very amazed at how much debris was taken out of the ducts.  I love the thyme based disinfectant, Benefect.  Great team!

SERVPRO of Monroe, Madison and Monticello was very professional and went beyond expectations on the Duct Cleaning in my home.  The tech was polite and courteous.  I was very impressed and will continue to use SERVPRO.

I was impressed with the SERVPRO team that performed the work in my home.

I would recommend this SERVPRO team to my friends and family.   Very accommodating, friendly and knowledgeable.

SERVPRO rescued my home by being on time and professional. SERVPRO was also very communicative during the entire duration of the water restoration process.  I highly recommend SERVPRO!

I had an emergency spill on my new carpet.  SERVPRO's tech came out same day and not only got up the spill but cleaned my entire living room area.   Very polite and professional service.  I am very satisfied.


I am very pleased with my carpet cleaning from SERVPRO.  The tech was able to remove a few small pet stains. I will call SERVPRO again in the future.



SERVPRO of Athens was very prompt, thereby preventing further damage to my home furnishings. SERVPRO was very helpful with expediting the process with the insurance company.  SERVPRO was excellent in helping me correct the damage done to my property.




My experience with SERVPRO could not have been more professional, kind, and comforting to me.  When the awful incident happened at my home the first telephone call I made was to SERVPRO.  The kind young man named Brandon return my call, gave me a time he thought he could be here.  He came, on time, and proceeded to explain what would need to be done.  He further explained to me that besides the drying of the water damage and disinfecting the area that if I needed a contractor to do additional repairs that he could recommend a contractor in the same building as SERVPRO.  It turned out that I did indeed need a contractor and his recommended company did a great job for me.  This was service above and beyond and I am so blessed to have been given this excellent service.



I was very pleased with the service from SERVPRO.  Our carpets never looked so clean.  The SERVPRO employees from the office to the technician were very professional.  I would highly recommend.



I have an older home and my daughter was suffering from allergies.  A friend recommended SERVPRO of Athens for a Duct Cleaning.  This truly helped my daughter and it also helped eliminate the pet dander and debris.  Great Job, highly recommend SERVPRO.


“We have recommended SERVPRO to our clients for carpet cleaning and water damage restoration services and they have helped us to determine if mold remediation is necessary on specific jobs. We have chosen SERVPRO of Athens because of their Sales and Marketing Representative, Megan, who is wonderful to work with and keeps us informed. We also like the convenience of having SERVPRO of Athens help our customers find the SERVPRO location that serves their territory.” - Jerri & Tamara